You will now have the ability to control the service status, and the fix should persist through reboot. Now, go back to services and start the RAS process that you shut down manually.Select "go to details" and it will bring you the correct svchost.exe process. If so click that and you should now see the "Services" tab. If you don't see "Services" check to see if your Task Manager says "More Details" in the lower right of the window. If you reboot and still get the error, move onto the next steps.Ģ. If you still can't or get an error when trying to start the service, please snip any error messaging and contact the helpdesk by submitting a ticket!ġ.In most cases a reboot will fix this issue. To resolve this we will follow the following steps:Ģ) Look for “SonicWALL NetExtender Service”ģ)Start the service by clicking ‘start’ on the left hand side. If the issue persist even after troubleshooting, or comes back after it was resolved for a bit, this may be indicative of a larger problem and will need to contact Helpdesk to resolve. Can not access the appliance for security.You may see some of the following messages (please click on the error you see for help): There might be several issues that you could potentially run into when trying to connect to the VPN. Solution home FAQs General Troubleshooting Issues with the VPN
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